Canada US Border Information


Border Information Service

The Border Information Service (BIS) is an automated telephone service that answers incoming calls and provides general information on CBSA programs, services and initiatives through recorded scripts.

Calls within Canada – 1-800-461-9999
Calls outside Canada (long distance charges apply) – 1-204-983-3500 or 1-506-636-5064
TTY within Canada – 1-866-335-3237

Officers are available Monday to Friday, 8:00am to 4:00pm local time (except holidays) should callers require additional information.

Travel Tips

Please click below for information provided by Canada Border Services Agency: